Feb 21, 2020: Medallia announced that it has completed the acquisition of LivingLens, a Liverpool-based video feedback platform provider.
To the signals Medallia Experience Cloud that already collects and analyzes for an actionable employee and customer experience, the addition of LivingLens will add rich customer insights. Today’s businesses want to deliver exceptional experiences. Employees across all verticals can tap into powerful emotional insights, with LivingLens, that inspire empathy and action.
According to Leslie Stretch, chief executive officer at Medallia; the acquisition of LivingLens super charges our position as a leading experience management cloud platform company and will provide companies with the ability to analyze and capture voice and video. Sentiment and emotion provide powerful insights into employee and customer feedback. These important signals bring companies closer to a complete understanding of their employees and customers needs and want.
By bringing the voice of the customer and employee to life to spur business transformation, the video feedback platform company was created to humanize feedback.
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In 2019, Medallia Acquired Idea and Innovation Platform Crowdicity. 82 customers have given them a 4.5/5 rating on G2Crowd. This is the perfect opportunity for those businesses that are trying to double down their effort on competitive dislodgment to acquire the database of Medallia customers.
If you think that your solution can solve the pain points of Medallia customers that are looking for alternatives, acquire the database of Medallia customers that have a clear need and a strong budget for such solutions. Contact us today to get a free sample data of Medallia customers.
Medallia customers come from small size businesses, medium-sized businesses, and large enterprises as well. The database of Medallia customers would be an asset to any of its competitors or partners as it holds a significant market share within the Enterprise Feedback Management Software category.
Medallia customers database includes Belle Tire, Omni Hotels, Bluegreen Vacations, Highgate Hotels, Excers Inc., among many others.
Medallia is a Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) solution that enables users to capture and analyze real-time voice of the customer (VoC) feedback from web, social, mobile, and contact center channels.
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We have 1,070 Companies that are using Medallia with 5,564 Contacts at their premises. The data fields provided would be Technology Type, Company Name, Contact Name, Title, Phone Number, Email Address, Physical Address, City, State, ZIP Code, Country, Fax, SIC Code, Industry, Employee Size, Revenue Size, and Website address.
Infotanks Media is a Technographics Data provider. We track 10,000 plus software and hardware technologies at the client site with over 40 million contact database of End Users and Decision Makers.
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