Showpad’s first Chief Customer Officer will drive customer success and satisfaction for the leading SaaS sales enablement platform.
Chicago- Oct 24, 2019: Showpad- a sales enablement company, named Helen Yu as the company’s first chief customer officer. Yu will be responsible for leading Showpad’s customer services, success, and support functions to maximize satisfaction, drive customer’s desired outcomes and foster long-term customer growth.
Yu brings over 20 years of customer consulting and management to the role, most recently serving as founder and CEO of Tigon Advisory Corp. Prior to Tigon, she held numerous customer-focused leadership roles, including group vice president of Marketo, chief customer officer of marketing platform Sprinklr and solutions architect for Oracle’s North American Strategic Accounts
According to Pieterjan Bouten, CEO and co-founder of Showpad; Helen joined us three months ago in an interim capacity to lead our customer support and professional services functions. Helen’s track record of building strategic business operations and world-class teams will be a huge asset to Showpad’s customer retention and leadership team.
According to Helen Yu; Showpad has a strong market-fit and proven business strategy complemented with best practices based on the success of 1,200+ customers in over 50 countries. I’m honored to have the chance to join this team and continue growing Showpad together with our world-class customers.
Showpad is a B2B sales enablement platform that provides immediate access to real-time and relevant marketing content on any device from any location.
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