Santa Clara, CA- Jan 22, 2020: Avaya announced that it has appointed Simon Harrison as Chief Marketing Officer and senior vice president, effective January 27th. From leading research firm, Gartner, Harrison joins Avaya, where he was lead analyst and director for the Unified Communications and Contact Center industry.
Harrison has been a thought leader, product strategist, marketer and consultant in a career spanning over 25 years, in the communications solutions industry. He held leadership roles in Marketing, Sales, Product Marketing and Product Management, before Gartner, for companies like Cirrus, Vocalcom, Siebel Systems, and others.
According to Jim Chirico, Avaya President and CEO; as we continue to shape cloud communications for the enterprise, I am excited that Simon will be heading our marketing efforts. With the market insights and unique perspectives acquired from his work as an analyst and advisor, he is a tremendous addition to our team. With our expanding global network of customers and partners, Simon will drive deeper awareness and preference for Avaya solutions, strengthening our position as their communications partner-of-choice.
According to Simon Harrison; addressing the needs of the experience economy requires a fundamentally new way of thinking. TVs, smartphones, watches, home devices and a growing number of ways for employees and customers to engage mean companies must rely on a different type of collaboration and communications solution provider. A market-defining ecosystem to help companies be successful in this new era of experiences, Avaya provides a much broader array of technologies than people realize. I’m thrilled to join the team and help lead the effort to ensure the world knows about this and to ultimately make employees, customers, and partners even more successful.
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Avaya products include Internet telephony, wireless data communications, and Customer relationship management (CRM) software, and business communication solutions for customer and team engagement.
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