San Francisco- Mar 25, 2020: Zendesk announced a strategic alliance with Tata Consultancy Services to provide world-class, enterprise grade CRM solutions for large Enterprises. With TCS’ deep contextual knowledge and experience in digital transformation, the partnership combines Zendesk’s powerful support, sales, and engagement software solutions. Together, TCS and Zendesk will collaborate and more efficiently solve companies’ increasingly complex technological requirements and provide powerful CRM custom integrations and solutions.
According to Ricardo Moreno, Vice President of Worldwide Partners, Zendesk; we are excited to work with TCS to better support the needs of enterprise companies. We look forward to helping companies foster a transparent, responsive and empowered customer experience with the combination of TCS’ long-standing history of providing information technology (IT) services, consulting and business solutions to many of the world’s largest businesses in their transformation journey and our service-first CRM offerings.
Global companies will benefit from TCS’ technology expertise and Zendesk’s support, sales as part of this alliance and engagement software to meet customers’ rapidly evolving demands and transform their experience. This includes:
- Access to TCS’ deep expertise across industries including financial services, manufacturing, retail, and more.
- Alignment between TCS’ industry leading consulting, implementation and optimization services with Zendesk’s CRM product portfolio.
According to Akhilesh Tiwari, Global Head, Enterprise Application Services at TCS; TCS leverages its domain knowledge and deep customer relationships to contextualize its comprehensive suite of CRM/CX offerings to create bespoke solutions that provide a superior customer experience and create competitive differentiation. Our partnership with Zendesk brings together the best capabilities of both organizations to help businesses fast-track their digital transformation journeys.
This partnership announcement with TCS comes on the heels of Zendesk’s recent Support Suite, Sales Suite, and Sunshine announcements. To instantly connect with their customers and have natural conversations across all touchpoints, these service-first CRM solutions enable service and sales teams.
How can we help?
In 2019, Zendesk Launched the Sell Marketplace with apps for Mailchimp, Dropbox, Pandadoc, and more. 2,740 Zendesk customers have given them a 4.0/5 rating on G2Crowd. This is the perfect opportunity for those businesses that are trying to double down their effort on competitive dislodgment to acquire the database of Zendesk customers.
If you think that your solution can solve the pain points of Zendesk customers that are looking for alternatives, acquire the database of Zendesk customers that have a clear need and a strong budget for such solutions. Contact us today to get a free sample data of Zendesk customers.
Zendesk customers come from small size businesses, medium-sized businesses, and large enterprises as well. The database of Zendesk customers would be an asset to any of its competitors or partners as it holds a significant market share within the chat software, customer success categories.
Zendesk customers database includes Chewse, Zuora, WeWork, Nativo, Turo, B-Stock Solutions, among many others.
Zendesk is a suite of cloud-based help desk management solutions that enables users to track, prioritize, and solve customer support tickets and collaborate on marketing campaigns with the ability to add private notes and follow key conversations.
About Infotanks Media:
We have 85,357 Companies that are using Zendesk with 443,856 Contacts at their premises. The data fields provided would be Technology Type, Company Name, Contact Name, Title, Phone Number, Email Address, Physical Address, City, State, ZIP Code, Country, Fax, SIC Code, Industry, Employee Size, Revenue Size, and Website address.
Infotanks Media is a Technographics Data provider. We track 10,000 plus software and hardware technologies at the client site with over 40 million contact database of End Users and Decision Makers.
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